PRIVACY POLICY — homeswithtony.net Effective date: 2026-10-23 ======================================== PRIVACY POLICY — homeswithtony.net ======================================== 1. Who we are This website (homeswithtony.net, "Homes With Tony") is operated by Phuong Ha, a Licensed Real Estate Associate with KIC Realty, Calgary, Alberta, Canada. "We", "us" and "our" refer to the operator of this website. Note: the operator is in the process of a legal name change to "Tony Ha" (application filed 2026-10-20; certificate expected late November 2026). The name shown here matches the name on the current RECA licence. [Update to "Tony Ha" when the name-change certificate arrives — expected late 11/2026.] Our private residential address is not published on this website; it is available on request where required by law. 2. Information we collect We collect personal information you choose to give us: (a) Inquiry forms ("VIP INQUIRY" on the Contact and Listings pages): first name, last name, phone number, email address, service requested, and your message. These forms include Cloudflare Turnstile anti-bot verification. (b) Buyer inquiry form ("Buyer Inquiry" on the Buyers page): first name, last name, phone number, email address, property type, acquisition timeline, budget range, property requirements and additional notes. (c) Appointment calendar ("Tony Ha - Real Estate Calendar" on the Contact page): your name, phone number and email address when you book a 1-hour appointment. (d) Technical information collected automatically when you visit the site (for example, device and browser type, pages viewed, and cookie data). Details are in our Cookie Policy. We do not intentionally collect information from children. 3. Why we collect it (purposes) We collect and use your information only for the following purposes, and we tell you the purpose at or before the time of collection: - To respond to your inquiry and provide requested real estate services (buying, selling, market information); - To schedule and manage appointments; - To send you non-marketing messages about your inquiry (for example, confirming receipt or following up on your request); - To send you marketing or promotional messages ONLY if you have expressly opted in via the marketing SMS consent checkbox on our forms. We do not use your information for any other purpose without your consent, except as required or permitted by law. 4. Your consent By submitting a form or booking an appointment, you consent to our collection, use and disclosure of your information for the purposes described above, as required under Alberta's Personal Information Protection Act (PIPA). Marketing messages: we will only send commercial electronic messages (marketing SMS or email) with your express consent, in compliance with Canada's Anti-Spam Legislation (CASL). Each marketing message will identify the sender and include a clear way to unsubscribe (for SMS, reply STOP). We will honour unsubscribe requests within 10 business days. Submitting an inquiry form does not by itself subscribe you to marketing messages — the marketing checkbox is separate, optional, and not pre-ticked. If we add email marketing in the future, we will provide a separate express opt-in for email (not pre-ticked), keep a record of each consent (when, how and from which source it was given), and include a working unsubscribe option in every message. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see section 11). 5. How we share your information We do not sell your personal information. We may share it only as follows: - With our service providers who help operate this website and our client communications — currently: our website platform's customer relationship management and booking systems, and Cloudflare (bot-protection on forms). These providers may only use your information to provide their services to us. [CẦN ANH TONY CHỐT: confirm whether lead data is shared with any other third party, e.g. mortgage brokers, builders, or advertising platforms — if so, this section must name them.] - As required by law, regulation, or court order, or to protect our legal rights. 6. Where your information is stored [CẦN ANH TONY CHỐT: confirm where form/CRM data is hosted — Canada, the United States, or elsewhere. If data is stored or processed outside Alberta/Canada, this section must disclose that.] 7. How long we keep it We keep your personal information only as long as reasonably necessary for the purposes described above, and then securely destroy it or make it anonymous, as required by PIPA. [CẦN ANH TONY CHỐT: set a specific retention period for leads/inquiries, e.g. 24 months of inactivity.] 8. How we protect it We use reasonable physical, administrative and technical safeguards appropriate to the sensitivity of the information (for example, restricted access to our client systems and anti-bot protection on public forms). No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. 9. Breach notification If a privacy breach creates a real risk of significant harm, we will notify the Information and Privacy Commissioner of Alberta and affected individuals as required by PIPA. [CẦN ANH TONY CHỐT: designate who detects/reports breaches internally.] 10. Your rights — access and correction Under PIPA, you may request access to your personal information held by us and request corrections to it. We will respond within 45 days. Contact our privacy officer (below) to make a request. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca). 11. Privacy officer [CẦN ANH TONY CHỐT: name, email and phone number of the designated privacy officer — PIPA requires one. Suggested public contact: the Realtor business line/email already published on the site; private address available on request.] 12. Cookies and tracking We use cookies and similar technologies as described in our Cookie Policy. A technical audit of the site on 2026-10-23 found no advertising or analytics trackers in the observable site code; this will be re-confirmed with full browser developer tools before this policy is published. 13. Changes to this policy We may update this policy from time to time. The current version will always be posted on this website with its effective date. Significant changes will be highlighted. 14. Contact Questions about this policy: [privacy officer contact — CẦN ANH TONY CHỐT].